This policy explains what personal information Fade Carts Official collects when you use fadecartsofficial.com, how we use it and the choices you have.
Who we are
The store is run by Fade Carts Official, Kaeronne Moak, 2902 N 4th St, Fresno, CA 93703, United States. For any privacy question or request, email sales@fadecartsofficial.com.
What we collect
- Orders: your name, email, phone number, billing and shipping addresses, and the products you buy.
- Accounts: if you create an account, your login details and order history.
- Messages: what you send through our contact form or by email.
- Payments: card details are entered with our payment provider and are not stored by us.
- Technical data: your IP address, browser and device information, and the pages you visit, which our servers record for security.
Cookies
We use a small number of cookies that the store needs to work: one remembers that you confirmed you are 21 or older, and others keep your cart and login working. WooCommerce also stores where a visit came from (for example a search engine) so we can see which channels lead to orders. We do not use advertising cookies.
How we use your information
- to process, ship and support your orders, including returns and refunds
- to confirm you are 21 or older
- to reply to your messages
- to keep the store secure and prevent fraud
- to meet our legal and tax obligations
Who we share it with
We share only what is needed with the companies that help us run the store: our payment provider, shipping carriers, our web host and our email provider. We do not sell your personal information and we do not share it for advertising.
How long we keep it
We keep order records for as long as tax and accounting rules require. Contact form messages are kept for as long as we need them to handle your enquiry. You can ask us to delete your account at any time.
Your rights
Depending on where you live, including California, you may have the right to know what personal information we hold about you, to get a copy, to correct it, to delete it, and to opt out of its sale or sharing (we do neither). To make a request, email sales@fadecartsofficial.com. We will not treat you differently for using these rights.
Children
Our store is only for adults 21 and over. We do not knowingly collect information from anyone under 21.
Changes
If we change this policy, we will post the new version on this page.
